Information

HOW TO ORDER

1. ONLINE Use Visa or Mastercard and order online.

2. BY POST Download the Order Form from the site, print it out then fill it in and post it with your payment. The link to the order form is under the relevant photo on the next page you come to after this one.

HOW LONG WILL IT TAKE?
Orders are closed weekly at 8:00am on Wednesday. We then start to process and Photoshop so that we can get them to our professional lab for printing on Friday. Completed prints arrive back on Monday and are posted out over the next two days. So, depending on when you place your order, it can take between one and two-and-a-half weeeks to get your prints to you
Enlargements may take a little longer we spend much more time Photoshopping them.

NOT HAPPY WITH YOUR PHOTOGRAPH?
Let us fix it for you.
Post it in, along with the original order form and a brief note about what the problem is. Don't forget a phone number in case we need to talk to you about it, and a return address for the corrected photo.
If you think you got the wrong photo, check the number which is printed on the back of every photograph.
Visible zits are removed only for groups of up to 4 people. We can do further Photoshop work if you wish, but there would be a charge.

PHOTOGRAPHS ARRIVED DAMAGED?
We will fix them.
Post them back, along with the original order form and a brief note about what the damage is. Don't forget a phone number in case we need to talk to you about it, and a return address for the corrected photos.

WANT TO REALLY ENJOY THE PROOFS?
1. Use the lightbox This allows you to store up to 35 favourite photographs in your own folder and they will still be there when you return to the site next time. You don't have to order any of them, but they will help you choose.
2. Email from the site You can email a link to a favourite photograph to your friends or relatives while you are in the site. We don't capture anyone's email address, we don't do follow-up in any way.
3. Quick Access Either use the "Go To Page ... " button at the bottom of the screen or simply alter the number on the address bar at the top of your screen. When you are on the first page of proofs, the very last part of the bar will show =0 Just change this to one number less than the one you want and press ENTER (e.g. =949 will take you to the page with photo 950 on it)